By accessing or using the Cloudoora website (https://cloudoora.com), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you are not authorized to access this site.
1.2 Intellectual Property
All content, trademarks, and materials on Cloudoora’s website are the property of Cloudoora and protected by international copyright and trademark laws.
1.3 License to Use
You are granted a limited, non-transferable license to temporarily download one copy of the materials for personal, non-commercial use. This license does not permit:
Modification or copying of content
Commercial use or public display
Reverse engineering any site functionality
Removing proprietary notations
Republishing or mirroring on other platforms
Cloudoora may revoke this license if you violate these restrictions.
1.4 Disclaimer
All materials are provided “as is.” Cloudoora disclaims all warranties, express or implied, and makes no guarantees regarding accuracy, completeness, or reliability.
1.5 Limitation of Liability
Cloudoora is not liable for any damages arising out of the use or inability to use the site, even if we’ve been notified of such risks.
1.6 External Links
Cloudoora is not responsible for the content of third-party websites linked from our site. Use these links at your own discretion.
1.7 Terms Modifications
We may update these Terms of Use at any time. Continued use of the website constitutes your acceptance of the current version.
1.8 Privacy Policy
Please refer to our separate Privacy Policy to understand how we handle user data.
1.9 Governing Law
These Terms are governed by the laws of the country where Cloudoora is headquartered, without regard to conflict of law principles.
2. Product & Service Terms and Conditions
Cloudoora provides global services including web hosting, domain registration, and related solutions. By purchasing from Cloudoora, you agree to the following terms.
2.1 Account Setup & Contact Information
Accounts are activated after successful payment verification. You are responsible for ensuring your contact and email information is accurate. All credentials are sent to your registered email. Providing false or outdated information may lead to service suspension.
2.2 Payments & Renewals
All services are prepaid. We accept major international payment methods including credit/debit cards, PayPal, Stripe, and bank transfers.
Renewal notices are sent 1–30 days in advance
Unpaid services past the due date may be suspended or terminated
Customers are responsible for renewing services on time to avoid downtime or data loss
2.3 Late Payments
If a service is not renewed by the due date:
Suspension occurs after 7 days
Termination occurs after 30 days of non-payment
Reactivation may require additional fees
2.4 Website Transfers
Our team can assist with website migration:
1 site transfer for shared hosting
Up to 25 accounts for reseller hosting
Up to 50 accounts for VPS hosting
Up to 100 accounts for dedicated servers Additional transfers may incur fees. While we strive for complete accuracy, migrations are a courtesy, not a guaranteed service.
2.5 Prohibited Content
The following are strictly prohibited on our servers:
Hacking, phishing, or malicious scripts
Adult or explicit content
Proxy/Anonymizer tools
Pirated software, warez
Mass mailing or spam scripts
MLM, HYIP, or investment platforms
Cron jobs running more frequently than every 30 minutes
Accounts violating these rules may be terminated without notice.
2.6 Backups & Data Responsibility
Cloudoora offers weekly backup services as a courtesy. However:
We are not responsible for data loss
Users are strongly encouraged to maintain their backups
Suspended or terminated accounts are excluded from backup retrieval
2.7 Cancellations & Refunds
You may cancel your hosting service within the first 30 days to request a refund. Conditions:
Applies to hosting only (not domains or add-ons)
A valid reason must be provided
If we are unable to resolve your issue within a reasonable time, we will refund in full
Violations of our Terms or abuse disqualify you from refunds
Refunds are one-time and non-repeatable
2.8 Suspension, Termination & Account Access
Cloudoora reserves the right to suspend or terminate accounts for violations, abuse, non-payment, or fraudulent activity, with or without notice.
3. Contact & Legal
For any concerns regarding these Terms or our services, please contact our support team via Live Chat or email at support@cloudoora.com.
